{"id":25395,"date":"2020-03-10T17:13:22","date_gmt":"2020-03-10T17:13:22","guid":{"rendered":"https:\/\/jomec.co.uk\/cjsnews\/?p=25395"},"modified":"2022-11-23T13:02:01","modified_gmt":"2022-11-23T13:02:01","slug":"coronavirus-in-cardiff-sky-call-centre-staff-member-tests-positive","status":"publish","type":"post","link":"https:\/\/cardiffjournalism.co.uk\/cjsnews\/coronavirus-in-cardiff-sky-call-centre-staff-member-tests-positive\/","title":{"rendered":"Coronavirus in Cardiff: Sky call centre staff member tests positive"},"content":{"rendered":"\n<p><strong>A second case of Covid-19 has been confirmed in Cardiff at the broadcaster&#8217;s Tyndall Street building. <\/strong><\/p>\n\n\n\n<p>A case of coronavirus has been confirmed at a Sky call centre in Cardiff. <\/p>\n\n\n\n<p>The building on Tyndall street in the City centre has been closed for deep cleaning and will re-open on Thursday. <\/p>\n\n\n\n<p>All staff members have been sent home until then. <\/p>\n\n\n\n<p>Sky released this statement to CJS News: <\/p>\n\n\n\n<p><em>\u201cWe can confirm that a Sky colleague in our Cardiff contact centre has been diagnosed with COVID-19 and they are self-isolating at home.<\/em><\/p>\n\n\n\n<p><em>\u201cProtecting our people is \u2013 and always will be \u2013 our top priority and so we are closing the contact centre today and sending everyone home&nbsp;as a precaution. We\u2019re contacting anyone who has been in contact with our colleague and the centre itself will be deep cleaned before re-opening on Thursday.\u201d<\/em><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"606\" height=\"366\" loading=\"lazy\" src=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1.png\" alt=\"\" class=\"wp-image-25399\" srcset=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1.png 606w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1-300x181.png 300w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1-293x177.png 293w\" sizes=\"auto, (max-width: 606px) 100vw, 606px\" \/><noscript><img decoding=\"async\" width=\"606\" height=\"366\" src=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1.png\" alt=\"\" class=\"wp-image-25399\" srcset=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1.png 606w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1-300x181.png 300w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/TyndallaMap-1-293x177.png 293w\" sizes=\"(max-width: 606px) 100vw, 606px\" \/><\/noscript><\/figure>\n\n\n\n<p>A Public Health Wales spokesperson said:<\/p>\n\n\n\n<p>\u201cTo protect patient confidentiality we cannot comment on any individual or workplace.\u201d<\/p>\n\n\n\n<p>It&#8217;s the second time a case has been confirmed in the Capital. <\/p>\n\n\n\n<p>As of 3pm today, when PHW issues its daily updates, there remains six confirmed cases in Wales.<\/p>\n\n\n\n<p>Dr Robin Howe, Incident Director for the Novel Coronavirus (COVID-19) outbreak response at Public Health Wales, said: \u201cFollowing the announcement by the Chief Medical Officer for Wales on Monday 9 March of a further two Novel Coronavirus (COVID-19) cases in Wales, the total number of confirmed cases in Wales is now six.<\/p>\n\n\n\n<p>\n\u201cWe have identified and contacted close contacts of the latest confirmed cases, and we are taking all appropriate actions to protect the public\u2019s health.<\/p>\n\n\n\n<p> \u201cWe can confirm that the two individuals are not linked to one another, and that they both travelled separately back to Wales from different parts of Italy.<br> &nbsp;&nbsp;<br> \u201cThe individuals are being managed in clinically appropriate settings based on the assessment of a specialist infectious disease consultant.&#8221;<\/p>\n\n\n\n<p>Meanwhile, NHS Direct Wales has unveiled a new online symptom checker to help over-stretched services. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"729\" loading=\"lazy\" src=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-1024x729.png\" alt=\"\" class=\"wp-image-26597\" srcset=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-1024x729.png 1024w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-300x213.png 300w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-770x548.png 770w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-293x209.png 293w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD.png 1141w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><noscript><img decoding=\"async\" width=\"1024\" height=\"729\" src=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-1024x729.png\" alt=\"\" class=\"wp-image-26597\" srcset=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-1024x729.png 1024w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-300x213.png 300w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-770x548.png 770w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD-293x209.png 293w, https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/11\/NHSD.png 1141w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/noscript><\/figure>\n\n\n\n<p>The online tool is designed to stop members of the public who haven\u2019t recently traveled to an infected area from calling 111. <\/p>\n\n\n\n<p>The system has four stages. <\/p>\n\n\n\n<p>Firstly, it checks that you are from Wales and then it asks you to give a specific location. Then you are told of the main symptoms and offered access to a self help guide. The online system advises people not to go to your GP or A&amp;E. <\/p>\n\n\n\n<p>This comes after Sky confirmed a member of staff at a call centre in Cardiff has the virus. <\/p>\n\n\n\n<p>You can view the website <a href=\"https:\/\/www.nhsdirect.wales.nhs.uk\/SelfAssessments\/symptomcheckers\/?ScName=CoronaVirusCOVID19&amp;SCTId=175\">here<\/a>. <\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A second case of Covid-19 has been confirmed in Cardiff at the broadcaster&#8217;s Tyndall Street building. A case of coronavirus has been confirmed at a Sky call centre in Cardiff. The building on Tyndall street in the City centre has been closed for deep cleaning and will re-open on Thursday. All staff members have been sent home until then. Sky released this statement to CJS News: \u201cWe can confirm that a Sky colleague in our Cardiff contact centre has been [&hellip;]<\/p>\n","protected":false},"author":176,"featured_media":25398,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"footnotes":""},"categories":[6,2],"tags":[194,240,241],"coauthors":[583,584],"class_list":["post-25395","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-uncategorized","tag-coronavirus","tag-nhs-direct-wales","tag-publc-health-wales"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Coronavirus in Cardiff: Sky call centre staff member tests positive - CJS News<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/coronavirus-in-cardiff-sky-call-centre-staff-member-tests-positive\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Coronavirus in Cardiff: Sky call centre staff member tests positive - CJS News\" \/>\n<meta property=\"og:description\" content=\"A second case of Covid-19 has been confirmed in Cardiff at the broadcaster&#8217;s Tyndall Street building. A case of coronavirus has been confirmed at a Sky call centre in Cardiff. The building on Tyndall street in the City centre has been closed for deep cleaning and will re-open on Thursday. All staff members have been sent home until then. Sky released this statement to CJS News: \u201cWe can confirm that a Sky colleague in our Cardiff contact centre has been [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/coronavirus-in-cardiff-sky-call-centre-staff-member-tests-positive\/\" \/>\n<meta property=\"og:site_name\" content=\"CJS News\" \/>\n<meta property=\"article:published_time\" content=\"2020-03-10T17:13:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-23T13:02:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/wp-content\/uploads\/sites\/11\/2020\/03\/sky-call-centre-1-1024x473.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1024\" \/>\n\t<meta property=\"og:image:height\" content=\"473\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Megan Cope, Sion Tootill\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Megan Cope, Sion Tootill\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/coronavirus-in-cardiff-sky-call-centre-staff-member-tests-positive\/\",\"url\":\"https:\/\/cardiffjournalism.co.uk\/cjsnews\/coronavirus-in-cardiff-sky-call-centre-staff-member-tests-positive\/\",\"name\":\"Coronavirus in Cardiff: Sky call centre staff member tests positive - 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