{"id":13960,"date":"2016-11-01T17:22:43","date_gmt":"2016-11-01T17:22:43","guid":{"rendered":"http:\/\/jomec.co.uk\/thecardiffian\/?p=13960"},"modified":"2016-11-01T17:22:43","modified_gmt":"2016-11-01T17:22:43","slug":"whitchurch-residents-face-two-mile-trip-bank-closes","status":"publish","type":"post","link":"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/2016\/11\/01\/whitchurch-residents-face-two-mile-trip-bank-closes\/","title":{"rendered":"Whitchurch residents face two-mile trip when bank closes"},"content":{"rendered":"<p><span style=\"font-weight: 400\">HSBC in Whitchurch is set to close in the New Year, forcing residents to travel two miles to get to their nearest branch.<\/span><br \/>\n<span style=\"font-weight: 400\">In a letter to affected customers, the bank said the Whitchurch branch would close on January 20, 2017, with all customers being relocated.\u00a0<\/span><br \/>\n<figure id=\"attachment_14012\" aria-describedby=\"caption-attachment-14012\" style=\"width: 770px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" loading=\"lazy\" class=\" wp-image-14012\" src=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit.jpg\" alt=\"Photo by Google Streetview.\" width=\"770\" height=\"576\" srcset=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit.jpg 1027w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-300x224.jpg 300w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-1024x766.jpg 1024w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-770x576.jpg 770w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-500x374.jpg 500w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-293x219.jpg 293w\" sizes=\"auto, (max-width: 770px) 100vw, 770px\" \/><figcaption id=\"caption-attachment-14012\" class=\"wp-caption-text\"><noscript><img decoding=\"async\" class=\" wp-image-14012\" src=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit.jpg\" alt=\"Photo by Google Streetview.\" width=\"770\" height=\"576\" srcset=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit.jpg 1027w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-300x224.jpg 300w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-1024x766.jpg 1024w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-770x576.jpg 770w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-500x374.jpg 500w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2016\/11\/hsbc-edit-293x219.jpg 293w\" sizes=\"(max-width: 770px) 100vw, 770px\" \/><\/noscript> <strong>The Whitchurch branch of HSBC. Photo by Google Streetview<\/strong><\/figcaption><\/figure><br \/>\n<span style=\"font-weight: 400\">The closest branch to Whitchurch is a 40-minute walk away, on Llandennis Road, Cyncoed.<\/span><br \/>\n<iframe class=\"zeen-lazy-load-base zeen-lazy-load\" src=\"about:blank\" data-lazy-src=\"https:\/\/www.google.com\/maps\/d\/embed?mid=1cQFtsD5j6HdVPmQQa4WGTtHyqIs&amp;hl=en\" width=\"640\" height=\"480\"><\/iframe><noscript><iframe src=\"https:\/\/www.google.com\/maps\/d\/embed?mid=1cQFtsD5j6HdVPmQQa4WGTtHyqIs&amp;hl=en\" width=\"640\" height=\"480\"><\/iframe><\/noscript><br \/>\n<span style=\"font-weight: 400\">On social media many customers expressed their frustration. In response to an HSBC suggestion that customers could use the Post Office, Llinos @thelilaclinnet said customers were already queuing almost on to the street with current demand.<\/span><\/p>\n<blockquote class=\"twitter-tweet\" data-partner=\"tweetdeck\">\n<p dir=\"ltr\" lang=\"en\"><a href=\"https:\/\/twitter.com\/thelilaclinnet\">@thelilaclinnet<\/a> Hi Llinos, for any of our personal customers who are unable to visit a branch, it&#8217;s possible to use the Post Office 1\/2 ^BR<\/p>\n<p>\u2014 HSBC UK Help (@HSBC_UK_Help) <a href=\"https:\/\/twitter.com\/HSBC_UK_Help\/status\/791322725218447360\">October 26, 2016<\/a><\/p><\/blockquote>\n<blockquote class=\"twitter-tweet\" data-partner=\"tweetdeck\">\n<p dir=\"ltr\" lang=\"en\"><a href=\"https:\/\/twitter.com\/HSBC_UK_Help\">@HSBC_UK_Help<\/a> that wld be ok if Post Office in Whitchurch didn&#8217;t already hve customers queuing almost onto the street with current demand<\/p>\n<p>\u2014 Llinos (@thelilaclinnet) <a href=\"https:\/\/twitter.com\/thelilaclinnet\/status\/791328481556754432\">October 26, 2016<\/a><\/p><\/blockquote>\n<p><span style=\"font-weight: 400\">\u201cBanks really are at the heart of a community, especially for older people who may not feel comfortable using internet banking or be able to travel to other branches in other parts of the city. <\/span><br \/>\n<span style=\"font-weight: 400\">&#8220;I have already campaigned against the closure of the NatWest Bank in Rhiwbina and the closure of Barclays at the crossroads in Birchgrove so this is a further blow. <\/span><br \/>\n<span style=\"font-weight: 400\">\u201cBanks should have a corporate responsibility to provide a service to their customers, rather than focusing on sponsoring high-profile events or football championships.&#8221;<\/span><\/p>\n<blockquote class=\"twitter-tweet\">\n<p dir=\"ltr\" lang=\"en\"><em>Very dissapointed to hear HSBC&#8217;s plans to close their popular Whitchurch branch in Jan 2017. Have raised my concerns with <a href=\"https:\/\/twitter.com\/Craig4CardiffN\">@Craig4CardiffN<\/a>.<\/em><\/p>\n<p><strong>\u2014 Oliver Owen (@oliverwowen) <a href=\"https:\/\/twitter.com\/oliverwowen\/status\/791323504432078849\">October 26, 2016<\/a><\/strong><\/p><\/blockquote>\n<p><span style=\"font-weight: 400\">In a statement made on Twitter, Cardiff North MP Craig Williams said: \u201cThe news that HSBC are proposing closing their Whitchurch Branch in January is very disappointing.<\/span><br \/>\n<span style=\"font-weight: 400\">\u201cWhilst they advise that online banking has reduced footfall, this branch is in the heart of Whitchurch Village and its closure will cause inconvenience for many customers from across Cardiff North.<\/span><br \/>\n<span style=\"font-weight: 400\">A spokeswoman for HSBC said: \u201dThere are a number of factors that influenced our decision to close the Whitchurch branch \u2013 including a significant decline in counter transactions of 24% and around a 50% lower footfall than that of the average branch in our network. <\/span><br \/>\n<span style=\"font-weight: 400\">\u201cWe also recognise that 93% of contact with the bank is now completed via the telephone, internet or smartphone, plus 97% of cash withdrawals are made via an ATM. <\/span><br \/>\n<span style=\"font-weight: 400\">\u201cAs a result, most of our customers are already carrying out their daily banking needs without need of the branch itself.\u201d<\/span><br \/>\n<span style=\"font-weight: 400\">Figures obtained by the <\/span><a href=\"http:\/\/www.bbc.co.uk\/news\/business-36268324\"><span style=\"font-weight: 400\">BBC<\/span><\/a><span style=\"font-weight: 400\">, show that over the last year 600 banks have closed across Britain, with Wales being one of the worst affected areas.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>HSBC in Whitchurch is set to close in the New Year, forcing residents to travel two miles to get to their nearest branch. In a letter to affected customers, the bank said the Whitchurch branch would close on January 20, 2017, with all customers being relocated.\u00a0 The closest branch to Whitchurch is a 40-minute walk away, on Llandennis Road, Cyncoed. On social media many customers expressed their frustration. In response to an HSBC suggestion that customers could use the Post [&hellip;]<\/p>\n","protected":false},"author":248,"featured_media":14012,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[3,89],"tags":[3412,1291,272,157,3763,3764,321,1638,213,240],"coauthors":[],"class_list":["post-13960","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","category-whitchurch","tag-bank","tag-cardiff-2","tag-cardiff-north","tag-closure","tag-craig-williams","tag-hsbc","tag-julie-morgan","tag-news","tag-roath","tag-whitchurch"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Whitchurch residents face two-mile trip when bank closes - The Cardiffian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/2016\/11\/01\/whitchurch-residents-face-two-mile-trip-bank-closes\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Whitchurch residents face two-mile trip when bank closes - The Cardiffian\" \/>\n<meta property=\"og:description\" content=\"HSBC in Whitchurch is set to close in the New Year, forcing residents to travel two miles to get to their nearest branch. In a letter to affected customers, the bank said the Whitchurch branch would close on January 20, 2017, with all customers being relocated.\u00a0 The closest branch to Whitchurch is a 40-minute walk away, on Llandennis Road, Cyncoed. On social media many customers expressed their frustration. 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