{"id":30073,"date":"2018-11-20T15:48:03","date_gmt":"2018-11-20T15:48:03","guid":{"rendered":"http:\/\/jomec.co.uk\/thecardiffian\/?p=30073"},"modified":"2018-11-20T15:48:03","modified_gmt":"2018-11-20T15:48:03","slug":"plan-to-close-post-office-disappoints-customers","status":"publish","type":"post","link":"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/2018\/11\/20\/plan-to-close-post-office-disappoints-customers\/","title":{"rendered":"Plan to close post office disappoints customers"},"content":{"rendered":"<p>CARDIFF shoppers are disappointed at plans to close Cardiff\u2019s main Post Office and relocate it to a WH Smith.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\n&#8220;It is a stupid idea as the main post office is a very busy place. Always queuing and they do so much. Hard to believe Cardiff could not have a main post office in the future. A very stupid idea closing this office,\u201d said Carol Bennison, 69, from Cathays.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nThe post office in Queens Arcade is set to move to\u00a0WH Smith in March 2019, where it will be called Cardiff Post Office.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nWH Smith has been operating post offices within its stores since 2007 and currently runs over 130 branches.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\n<figure id=\"attachment_30113\" aria-describedby=\"caption-attachment-30113\" style=\"width: 960px\" class=\"wp-caption alignnone\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-30113 size-large\" src=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-1024x768.jpg\" alt=\"\" width=\"960\" height=\"720\" srcset=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-1024x768.jpg 1024w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-300x225.jpg 300w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-770x578.jpg 770w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-500x375.jpg 500w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-293x220.jpg 293w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-1400x1050.jpg 1400w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS.jpg 1440w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><figcaption id=\"caption-attachment-30113\" class=\"wp-caption-text\"><noscript><img decoding=\"async\" class=\"wp-image-30113 size-large\" src=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-1024x768.jpg\" alt=\"\" width=\"960\" height=\"720\" srcset=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-1024x768.jpg 1024w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-300x225.jpg 300w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-770x578.jpg 770w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-500x375.jpg 500w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-293x220.jpg 293w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS-1400x1050.jpg 1400w, https:\/\/cardiffjournalism.co.uk\/thecardiffian\/wp-content\/uploads\/sites\/9\/2018\/11\/WHSMITHS.jpg 1440w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/noscript> The Post Office in Queens Arcade is set to move to WH Smith on Queen Street next year.<\/figcaption><\/figure><br \/>\nThe move is aimed\u00a0to\u00a0secure\u00a0long-term post office\u00a0services for customers.\u00a0The new store will open for four hours on Sundays, unlike the current post office which remains closed on Sundays.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nFacilities in the proposed post office will remain largely the same, though there will be five self-serve kiosks.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nDespite this, some Queens Arcade Post Office users feel\u00a0disappointment\u00a0at the proposal.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\n\u201cI think it is a shame that it is losing\u00a0its\u00a0place of ownership,\u201d said Charlotte Crawley, 60, from\u00a0Whitchurch.<br \/>\nShe often uses the Post Office because her daughter has a lot of parcels and fears that the new branch might be cramped.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nJo Stevens,\u00a0Labour\u00a0MP for Cardiff Central, said: &#8220;This further\u00a0privatisation\u00a0of our Post Office allowing retailer WH Smith, which is closing stores and relies on a business model of low pay and part-time employment, to run our only city\u00a0centre\u00a0post office is wrong.\u00a0<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\n&#8220;Research already shows that this franchising results in longer queuing time, inferior service and advice and poor disability access.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\n&#8220;It\u2019s time for the Tories to stop this wasteful and unpopular franchising\u00a0programme.\u00a0<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\n&#8220;Our Post Office is an important service for our community in Cardiff Central, and it must be protected.&#8221;<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nPost Office Ltd say it welcomes feedback\u00a0to help inform its plans. It is particularly interested in\u00a0 feedback on access, local community issues and customer ease.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><br \/>\nFollow this <a href=\"http:\/\/www.postofficeviews.co.uk\/\" target=\"_blank\" rel=\"noopener noreferrer\">link <\/a>to share your views on the proposed change.<span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>CARDIFF shoppers are disappointed at plans to close Cardiff\u2019s main Post Office and relocate it to a WH Smith.\u00a0 &#8220;It is a stupid idea as the main post office is a very busy place. Always queuing and they do so much. Hard to believe Cardiff could not have a main post office in the future. A very stupid idea closing this office,\u201d said Carol Bennison, 69, from Cathays.\u00a0 The post office in Queens Arcade is set to move to\u00a0WH Smith [&hellip;]<\/p>\n","protected":false},"author":124,"featured_media":30110,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[113],"tags":[4610,1291,299,4033,6191,6192],"coauthors":[],"class_list":["post-30073","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorised","tag-cardif-queen-street","tag-cardiff-2","tag-jo-stevens","tag-post-office","tag-queens-arcade","tag-whsmiths"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Plan to close post office disappoints customers - The Cardiffian<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cardiffjournalism.co.uk\/thecardiffian\/2018\/11\/20\/plan-to-close-post-office-disappoints-customers\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Plan to close post office disappoints customers - The Cardiffian\" \/>\n<meta property=\"og:description\" content=\"CARDIFF shoppers are disappointed at plans to close Cardiff\u2019s main Post Office and relocate it to a WH Smith.\u00a0 &#8220;It is a stupid idea as the main post office is a very busy place. 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