<\/div>\n\n\n\n
Louise Morgan, the director of TMPR marketing agency in Penarth, employs staff who rely on the train to get to work.<\/p>\n\n\n\n
“There is ALWAYS a problem \u2013 it’s more the exception when the trains run smoothly,” she said.<\/p>\n\n\n\n
“We have a student on placement with us, and several times a week the train cancellations\/delays impact her ability to get to work on time. <\/p>\n\n\n\n
“We chose Penarth as our permanent base because of the transport links, but the unpredictability of the service is compromising our future growth.”<\/p>\n\n\n\n
Crossed the line:<\/strong> A train approaches Penarth Station. Credit: James Bessant Davies<\/p>\n<\/div><\/div>\n\n\n\n<\/div>\n\n\n\n
Aneela Ali, a project manager working in central Cardiff who commutes between Penarth and Queen Street, said: “Half of the time the morning service is delayed or cancelled. The 08:05 is renowned for it.<\/p>\n\n\n\n
“The disruption has a knock-on effect on my day. I have to give apologies and move meetings forward. Some of my colleagues commute from Penarth too and it makes life unnecessarily difficult.<\/p>\n\n\n\n
\u201cI caught a train from Oxford to Penarth last week. It was the final leg from Cardiff Central that caused the most hassle, as I had to wait over an hour due to cancelled trains.\u201d<\/p>\n\n\n\n
Anthony Ernest, the Conservative councillor for Penarth’s Plymouth ward, said: \u201cI feel very sorry for the many people who have missed onward connections from Cardiff as a result of the cancellations at Penarth station.\u201d<\/p>\n\n\n\n
\u201cThe reliability since the through-route was switched from Penarth to Rhymney, to Penarth to Coryton and Caerphilly, has been absolutely dreadful, and using old and unreliable rolling stock is not helping the situation.<\/p>\n\n\n\n
\u201cI call on TfW to \u2018pull up their socks\u2019 and get this vital service once more running on time.\u201d<\/p>\n\n\n\n
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