Waterloo Tea: a quirky tearoom at the heart of Cardiff

Serving cakes, teas, coffees, and brunch, the tearoom has found popularity amongst students, businessmen, and elders alike. 

Wyndham Arcade is vibrant space, away from the cold rain of the streets of Cardiff.

Waterloo Tea was established in 2008 by Kasim Ali in Waterloo Gardens. After winning Best Café in the UK in 2009, Kasim Ali chose to expand the tearoom to 5 other locations; including Penarth, Roath, and Wyndham Arcade in the city centre of Cardiff.

Wyndham Arcade: A testament to the city’s history

Wyndham Arcade is a part of Cardiff’s ‘City of Arcades’ initiative, set up in the hope to highlight independent businesses in the City Centre. The arcades house mainly locally owned independent businesses. This is important to highlight as both a shopping experience and ethical viewpoint, explains Kasim Ali.

Created with Victorian and Edwardian style in mind, the arcades all have a certain charm to them: illuminated by fairy lights in Winter, and warm with sun rays in Summer.  Wyndham Arcade, built in 1887 hosts restaurants and shops, including Waterloo Tea.

A perfect spot for studying and drinking coffee, keeping you awake.

A look into cosy Waterloo Tea

Waterloo Tea is a space that ‘embeds into the community’: it is not only designed by local businesses, but also designed for local customers. With a menu adapted to any dietary requirement and over 60 different types of teas, Waterloo Tea is an amazing fusion of contemporary and traditional.

The view of the bar, with teas, drinks and cakes.

The staff is always willing to help, always with a smile on their face – but behind their mask, that is.

COVID-19 obviously impacted businesses in Cardiff, but was nearly lethal for small independent business. The support of the local community was the key element in keeping Waterloo Tea open: simply by buying a take away coffee and cake or sitting in for brunch with a friend. 

Every member of staffed is trained for weeks, always so focused on producing the perfect cup of coffee.
A cup of coffee takes times to make, and the latter art never disappoint at Waterloo Tea.

Open 10am to 4pm every day, Waterloo Tea remains one of my favourite places in the city to sit down for hours; studying or chatting away, with a warm cup of tea in hand. 

Wyndham Arcade houses multiple shops and businesses.